As part of its wider prevention programme, North Yorkshire County Council invested in a new Living Well team. The Living Well Coordinators worked with individuals (and their carers) who were on the cusp of becoming regular users of health and social care services by helping them access their local community and supporting them find their own solutions to their health and wellbeing goals. The role aimed to reduce loneliness and isolation and help to prevent or resolve issues for people before they become a crisis.
As well as working with many teams within the council (such as public health and Stronger Communities), the living well team also worked in partnership with NHS clinical commissioning groups, district councils and voluntary, community and social enterprise organisations (VCSE).
As a consultant to the Chrysalis research team, Claire Tyers provided specialist input on assessing service value, as well as advising on methodologies.